Legacy Agency of the Fingerlakes in Waterloo describes itself as an independent insurance agency representing many different companies. The office is at 59 Washington St, and the phone number is 315-220-8169. Finger Lakes readers voted it FLX Finest Gold for Insurance Agency in 2023, 2024, 2025 and 2026, and FLX Finest Gold for Flood Insurance in 2024, 2025 and 2026.
Readers also voted it FLX Finest Gold for Insurance Agent in 2023 and FLX Finest Gold for Pet Insurance in 2024 and 2026. These are readers' choice awards, not industry or regulatory honors. The About page lists four people: Jerry Graziano as owner and agent, Karen Graziano as owner and office manager, Toni Doyle as customer service specialist, and AnnMarie Barrell as agent. The agency says its goal is to educate and service the Waterloo community and others throughout New York State.
The agency's site lists personal coverage for autos, homes, flood, renters, boats and watercraft, motorcycles, ATVs, collector cars, landlords, manufactured and mobile homes, motor homes, recreational vehicles, personal umbrella and Medicare supplements. Business coverage includes business owners policies, commercial auto, commercial property, contractors, general liability, professional liability, workers' compensation, restaurants, retail stores, hotels and motels, auto dealers, auto body shops, apartment building owners, non-profits, churches, cyber liability, directors and officers, errors and omissions, and self storage. Flood insurance has its own page on the site, with a separate flood quote form.
The Our Companies page shows 20 carrier logos and describes them as only a sample. The logos include Travelers, Progressive, Markel, Main Street America, NYCM Insurance, Utica National, Preferred Mutual, AAA and Dryden Mutual. Besides Waterloo, the agency says it serves the Auburn, Canandaigua, Geneva, Rochester and Seneca Falls areas. It says it is licensed in Connecticut, Florida, Massachusetts, New York and Pennsylvania.
The site offers a Spanish-language phone line at the same number and a Spanish contact form, called Formulario de Contacto. It also has online forms for adding a vehicle, requesting an auto ID card and requesting a certificate of insurance. According to the site, a policy includes a 24-hour claim reporting number, and claims can also be reported by phone at 315-220-8169. The site states that coverage cannot be bound by email, voice or fax. Quotes can be requested by phone or through the Request A Quote page, which has a separate online form for each line of business.