East Hill Medical Center is a community health center in Auburn that serves all people regardless of insurance status or ability to pay. It is a Federally Qualified Health Center, and it receives funding from the U.S. Department of Health and Human Services through HRSA. Its own site says it has served the Auburn and Cayuga County area for more than 50 years. East Hill reported in August 2026 that it serves more than 10,500 patients a year, about one in four Auburn residents and one in nine Cayuga County residents.
Finger Lakes readers have voted it FLX Finest Gold for Family Medicine in 2024, 2025 and 2026. It also won FLX Finest Gold for Pediatrician in 2023 and 2024, and FLX Finest Gold for Doctor, Dentistry and Behavioral / Mental Health Therapy in 2023. Readers also named it FLX Finest Gold for Medical Facility in 2024 and FLX Finest Gold for Children's / Pediatric Dentistry in 2025.
Care is split between two campuses. The Genesee St. campus, at 144 Genesee St. in the Metcalf Plaza building, houses adult medicine, dental, Inner Wellness behavioral health and administration. Adult medicine serves people 18 and older. Family and pediatric medicine is on the upper level at 13 N. Fulton St., in the practice formerly known as Duckett Family Medicine and Summit Pediatrics, which now share the same office. Inner Wellness offers counseling and medication management for individuals of all ages and for families.
The dental office lists exams and cleanings, sealants, fillings, dentures and partials, and simple extractions. A school-based dental program offers screenings and fluoride varnish at A. A. Gates, Auburn Enlarged City School District elementary schools, Cato Meridian Elementary, Emily Howland Elementary, Elbridge Elementary and A. J. Smith Elementary. Parents get a consent form from their school's administration. The home page also lists same-day sick visits, an after-hours nurse line, video visits through the EHMC Patient Portal, in-house lab services through Quest Diagnostics, and a sliding fee discount based on income.
In February 2025 the center bought a 20,600-square-foot building at 360 Grant Ave. that Tessy Plastics once used to make COVID-19 tests. As reported then, adult medicine, dental and behavioral health are to move there from the Metcalf Building downtown, with services expected to begin in 2027. Metcalf services were to continue during the transition. In August 2026 East Hill said it plans to expand at the Grant Ave. building the following year, with new spaces, added services and better access to care.
Adult medicine, family and pediatric medicine and behavioral health are listed as accepting new patients. Dental is not accepting new patients as of its 2026 page, though it accommodates emergency needs of current patients. Because the Grant Ave. move is planned, the addresses for the moving services will change.